Last Updated: 15 June 2026
These Terms of Service govern your use of MyOncoDiary. By creating an account or using the platform, you agree to be bound by these Terms. Please read them carefully.
By accessing or using MyOncoDiary ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Service. Your continued use of the platform constitutes acceptance of any updated or revised Terms.
MyOncoDiary is a patient education and monitoring platform designed for oncology patients, healthcare providers (doctors and nurses), and hospitals. The Service provides tools for tracking treatment journeys, recording health metrics, managing clinical documentation, and facilitating communication between patients and their care teams.
MyOncoDiary is a monitoring and educational tool and is NOT a substitute for professional medical advice, diagnosis, or treatment. • The Service does not provide emergency medical services. In case of a medical emergency, contact your local emergency services immediately. • Always seek the advice of your physician or qualified health provider with any questions regarding a medical condition. • Never disregard professional medical advice or delay seeking it because of information displayed on this platform. • Treatment decisions are made solely by your healthcare provider. MyOncoDiary presents data for informational purposes only. Reliance on any information provided by the Service is solely at your own risk.
You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. • You must provide accurate and complete information during registration. • You agree to update your information to keep it accurate and current. • You are responsible for the accuracy of health data you input into the platform. • You must not share your account credentials with others or impersonate another user. • You must be at least 16 years of age to use this Service, or have verified parental/guardian consent.
Doctors, nurses, and hospital administrators using the Service acknowledge that: • They hold valid medical licenses and professional registrations where required by law. • They are solely responsible for clinical decisions made using information from the platform. • They will use the platform in compliance with all applicable medical and data protection regulations, including HIPAA and GDPR. • Access to patient data is granted only through verified patient assignments or consent-based linking. • They must not misuse patient data for purposes outside of direct patient care.
MyOncoDiary offers tiered subscription plans (Silver, Gold, Diamond) for patients and healthcare providers. • Pricing and plan features are displayed on the platform and may change with notice. • Payments are processed securely through Stripe, a PCI-DSS compliant payment processor. We do not store your card details. • New healthcare provider accounts include a 14-day free trial. After the trial, a paid subscription is required for continued access. • Subscription fees are billed in advance and are non-refundable except where required by law. • You may cancel your subscription at any time. Access continues until the end of the current billing period. • Unpaid subscriptions may enter a grace period, after which account access will be restricted.
Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your data. By using the Service, you consent to the data practices described in our Privacy Policy. Key points: • Patient medical data is accessible only to you and your assigned healthcare team. • We comply with GDPR and HIPAA requirements for data protection. • You have the right to request data export and deletion as described in our Privacy Policy.
You agree not to: • Use the Service for any unlawful purpose or in violation of any applicable law. • Attempt to gain unauthorized access to another user's data or the platform's systems. • Upload or transmit viruses, malware, or any malicious code. • Use the Service to harass, abuse, or harm another user. • Interfere with the proper functioning of the Service or attempt to reverse engineer it. • Use the data of other users for commercial purposes without explicit consent. • Falsify medical credentials or misrepresent professional qualifications.
MyOncoDiary, including its software, design, content, branding, and features, is the intellectual property of MyOncoDiary and its licensors. You may not copy, modify, distribute, or create derivative works from the Service without prior written consent. Content you upload (such as health data, notes, and documents) remains your property. By uploading, you grant us a limited license to process and display that content as necessary to provide the Service to you and your assigned healthcare providers.
To the fullest extent permitted by law: • MyOncoDiary and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. • We do not guarantee that the Service will be uninterrupted, error-free, or completely secure. • We are not liable for any clinical decisions made by healthcare providers using the platform. • You acknowledge that electronic communication and data storage carry inherent risks, and you use the Service with that understanding. • Our total liability shall not exceed the amount you have paid in subscription fees in the 12 months preceding the claim.
You agree to indemnify and hold harmless MyOncoDiary, its officers, employees, and partners from any claims, damages, losses, or expenses (including legal fees) arising from: • Your use of the Service. • Your violation of these Terms. • Your violation of any third-party rights or applicable laws. • Any inaccurate or misleading information you provide through the platform.
We reserve the right to suspend or terminate your account if: • You violate these Terms of Service. • Your medical credentials cannot be verified (for healthcare providers). • Your account poses a security risk to the platform or other users. • Required subscription fees remain unpaid after the grace period. You may close your account at any time by contacting us. Upon termination, your access to the Service will cease, and your data will be handled in accordance with our Privacy Policy and applicable data retention laws.
The Service integrates with third-party providers, including: • Stripe: For secure payment processing. • Base44: For cloud infrastructure and data hosting. We are not responsible for the practices of these third parties. Your use of their services is subject to their respective terms and privacy policies.
These Terms shall be governed by and construed in accordance with applicable data protection and commercial laws. Any disputes arising from these Terms or your use of the Service shall be resolved through the appropriate legal channels in the governing jurisdiction. If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.
We may update these Terms of Service from time to time. When we do, we will notify you via the platform and update the "Last Updated" date below. Continued use of the Service after changes constitutes your acceptance of the revised Terms. For significant changes that affect your rights, we will provide additional notice and, where appropriate, seek your renewed consent.
If you have any questions or concerns about these Terms of Service, please contact us at: Email: legal@myoncodiary.com We aim to respond to all inquiries within 5 business days.